Privacy Policy
Last updated: March 2026
Overview
Swell Car Company ("we," "our," or "us") collects personal information when you contact us, submit a form, request vehicle information, apply for financing, or opt in to receive text messages from us. This Privacy Policy explains how we collect, use, protect, and retain that information.
Information We Collect
- Name, email address, phone number, and message details you submit through our forms
- Vehicle preferences, trade-in information, and financing details you choose to provide
- Records of whether you opted in to receive marketing or non-marketing text messages
- Basic website usage information such as pages visited, browser type, and referring source
How We Use Your Information
- To respond to your inquiries and provide customer support
- To schedule appointments, send follow-ups, and deliver transaction-related updates
- To send promotional offers only when you separately opt in to marketing messages
- To process financing and trade-in requests
- To improve our website, operations, and customer experience
Text Messaging Privacy
If you opt in to receive text messages from Swell Car Company, we may send you non-marketing messages such as appointment reminders, conversation follow-ups, and transaction updates, and marketing messages such as promotions and special offers if you separately consent to those messages.
- Message frequency varies.
- Message and data rates may apply.
- Text HELP for help or STOP to opt out at any time.
- Consent to receive text messages is not a condition of purchase.
No Sale or Sharing of Consent Data
Swell Car Company does not share, sell, rent, or provide customer information or SMS consent data to third parties for their own marketing or promotional purposes. Messaging consent data is used only to deliver the communications you requested from Swell Car Company.
Service Providers
We may use service providers to host our website, store submitted data, or deliver communications on our behalf. Those providers may access information only as needed to perform services for us and may not use it for their own marketing or independent purposes.
Your Choices
You may opt out of marketing messages at any time, request updates or corrections to your information, or ask us to delete information we are not legally required to retain by contacting us. You can review our message program rules in our Terms of Use.